Privacy Policy
Effective date: 1st May 2026 | Last updated: –
Zetapura respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you visit our website, contact us, purchase or inquire about our products and services, subscribe to communications, apply for a role, or otherwise interact with us.
For the purposes of this Privacy Policy, “Zetapura,” “we,” “us,” or “our” means:
zetapura AG
Blegistrasse 1, CH6343 Risch
Email: info@zetapura.com
Website: zetapura.com
Where applicable data protection laws apply, Zetapura is the controller of the personal data described in this Privacy Policy.
1. Scope of this Privacy Policy
This Privacy Policy applies to personal data we process in connection with:
- visits to our website and digital services;
- inquiries, contact forms, quote requests, and business communications;
- customer, supplier, distributor, and partner relationships;
- product samples, technical discussions, and sales support;
- newsletters, marketing, events, and business development;
- recruitment and job applications;
- compliance, legal, security, and administrative activities.
This Privacy Policy does not apply to third-party websites or services that we do not control.
2. Personal data we collect
Depending on your relationship with us, we may collect the following categories of personal data.
Contact and business information: Name, company name, job title, department, business email address, phone number, business address, country, and preferred language.
Inquiry and communication data: Messages you send to us, contact form submissions, quote requests, product or technical inquiries, feedback, and records of our correspondence.
Customer, supplier and partner data: information, delivery information, billing details, purchase history, account information, payment status, contractual records, and relationship-management notes.
Technical and usage data: IP address, browser type, device information, operating system, referring URLs, pages visited, time spent on pages, approximate location derived from IP address, cookie identifiers, and website interaction data.
Marketing and event data: Newsletter preferences, event registrations, marketing consent status, campaign interactions, and communication preferences.
Recruitment data: CVs, cover letters, employment history, education, qualifications, references, interview notes, salary expectations, work authorization information, and other information you provide during the recruitment process.
Compliance and security data: Information required to comply with legal, regulatory, trade, tax, accounting, sanctions, export-control, anti-fraud, cybersecurity, or contractual obligations.
We do not intentionally collect patient health data, sensitive personal data, or confidential medical information through our website. Please do not submit sensitive information unless we specifically request it and provide an appropriate secure channel.
3. How we collect personal data
We collect personal data:
- directly from you when you contact us, submit a form, request information, place an order, apply for a role, or communicate with us;
- from your company, employer, colleagues, distributors, suppliers, or business partners;
- automatically through cookies, analytics tools, server logs, and similar technologies;
- from public or professional sources, such as company websites, trade directories, professional networks, event attendee lists, or publicly available business information;
- from service providers that support our operations.
4. Cookies and similar technologies
Our website may use cookies, pixels, local storage, analytics tools, and similar technologies.
We may use:
- Strictly necessary cookies to operate the website and provide core functions;
- Analytics cookies to understand how visitors use our website;
- Preference cookies to remember settings such as language or region;
- Marketing cookies to measure campaigns or deliver relevant business communications, where permitted.
Where required by law, we will ask for your consent before placing non-essential cookies. You can manage cookies through our cookie banner, browser settings, or other consent tools we make available.
Disabling certain cookies may affect website functionality.
5. Marketing communications
We may send business-to-business marketing communications about Zetapura products, services, technical updates, events, or company news. You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us at info@zetapura.com. We may still send non-marketing communications, such as service, contractual, safety, legal, or administrative notices.
6. When we share personal data
We may share personal data with:
- service providers that host, maintain, secure, or support our website, IT systems, CRM, email, analytics, logistics, accounting, or business operations;
- distributors, sales representatives, suppliers, logistics providers, and business partners where needed to respond to your request or fulfill a business relationship;
- professional advisers, including lawyers, auditors, insurers, banks, and accountants;
- authorities, regulators, courts, customs, tax bodies, or law enforcement where required or permitted by law;
- potential buyers, investors, successors, or advisers in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business.
We do not sell personal data.
7. International transfers
We may process or transfer personal data outside your country of residence, including to countries that may not provide the same level of data protection.
Where required, we use appropriate safeguards for international transfers, such as adequacy decisions, standard contractual clauses, data-processing agreements, or other lawful transfer mechanisms.
8. Data retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Typical retention periods include:
- inquiries and business communications: for as long as needed to respond and manage the relationship;
- customer, supplier, and contractual records: for the term of the relationship and applicable limitation, tax, accounting, or regulatory periods;
- marketing data: until you unsubscribe or we determine the data is no longer relevant;
- recruitment data: for the recruitment process and a reasonable period afterward, unless longer retention is permitted or required;
- website and security logs: for a limited period needed for security, troubleshooting, and compliance.
When personal data is no longer needed, we delete, anonymize, or securely archive it.
9. Security
We use appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access controls, authentication, encryption where appropriate, logging, backup procedures, vendor controls, staff confidentiality obligations, and security monitoring.
No system is completely secure. If you believe your interaction with us is no longer secure, please contact us promptly.
10. Your privacy rights
Depending on your location and applicable law, you may have rights to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- withdraw consent where processing is based on consent;
- request data portability where applicable;
- object to direct marketing;
- lodge a complaint with a data protection authority.
To exercise your rights, contact us at [privacy@zetapura.com]. We may need to verify your identity before responding.
You may also have the right to complain to your local data protection authority. In Switzerland, this may include the Federal Data Protection and Information Commissioner. In the European Economic Area, this may include the supervisory authority in your country of residence, workplace, or place of the alleged infringement.
11. Children’s privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
12. Automated decision-making
We do not use personal data for automated decision-making that produces legal or similarly significant effects on individuals, unless we notify you and comply with applicable legal requirements.
13. Third-party links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party services. Please review their privacy policies before providing personal data.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last updated” date. Material changes may be communicated through additional notice where appropriate.
15. Contact us
For questions about this Privacy Policy or our handling of personal data, contact:
zetapura AG
Blegistrasse 1, CH6343 Risch
Email: info@zetapura.com
Website: zetapura.com